Privacy Policy
Last Updated: February 20, 2025
At Promax, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using Promax, you agree to this policy.
1. Information We Collect
We collect different types of information to provide and improve our services.
Personal Information:
- Name
- Email address
- Phone number
- Address (including city, state, and postal code)
- Our app requests contact permissions to assist users in managing customer inquiries effectively. We use READ_CONTACTS to check if a customer's number is already saved, avoiding duplicate entries. WRITE_CONTACTS is used to save new inquiry contacts to the user's phone book for future communication. No contact information is stored or shared with any third-party or external server. All contact operations are done locally on the device.
Usage Data:
- Your device’s IP address
- Browser type and version
- Pages visited, time spent, and other interactions
- Device details (mobile or computer)
Device Permissions:
If you use our mobile app, we may request access to:
- Camera and photos (to upload images if needed)
- Location (to provide location-based services)
You can enable or disable these permissions anytime in your device settings.
2. How We Use Your Information
- Provide, operate, and improve our services
- Manage your account and process transactions
- Send updates, notifications, or customer support messages
- Analyze usage trends and improve performance
- Ensure security and prevent fraud
- Comply with legal requirements
3. How We Share Your Information
We may share your information in these cases:
- With Service Providers: To help operate our services
- For Business Transactions: If we merge, sell, or transfer our business
- For Legal Reasons: If required by law or to protect our rights
- With Your Consent: If you approve additional sharing
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Retention & Security
We keep your data only as long as needed for the purposes outlined here. We take reasonable steps to secure your personal data, but no method is 100% secure.
6. Your Rights
You can:
- Access, update, or delete your personal data through your account settings
- Contact us to request changes to your data
- Opt out of marketing communications
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of major changes and update the date at the top.
8. Contact Us
If you have questions, contact us at:
